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About the Course
Handling Difficult Conversations
This webinar focuses on structuring challenging conversations effectively. Participants learn to manage emotions during conflict. The session builds clarity in communication.
It introduces models for feedback and corrective discussions. Real-life case examples improve practical understanding. Participants practice assertive yet respectful dialogue.
Your Instructor
Pro. Siddhartha Bose
Assistant Professor (Faculty in Marketing Specialization) & Management Development Program Coordinator and Trainer @ Pillai Institute of Management Studies and Research (PiMSR), Teaching and Research Excellence
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